Customer Service Representative — B2B Cabinet Wholesaler (M–F, No Weekends)

**Customer Service Representative — B2B Cabinet Wholesaler (M–F, No Weekends)** **KitchenCrest Cabinets** is a growing B2B kitchen cabinet wholesaler supplying in-stock, ready-to-assemble shaker cabinets to contractors, retailers, and builders across four states — with design, assembly, and delivery services to match. Our Miami front office is looking for a Customer Service Representative to join the team. This isn't a call center. Our customers are contractors and builders you'll get to know by name — and you'll be their go-to person from the moment an order comes in until it's delivered. You'll work hand in hand with our sales team, keeping orders accurate and customers taken care of. **What you'll do:** * Be the front-line contact for our customers by phone, email, and in person — including walk-in clients * Enter and manage sales orders in Oracle NetSuite, with accuracy that keeps mistakes off the production floor * Resolve customer issues and requests, and follow through until they're fully handled * Coordinate with our warehouse team on pick, pack, ship, and delivery arrangements * Grow into reading kitchen design blueprints and converting them into sales orders — a skill we'll teach you **What we're looking for:** * Someone personable and professional who genuinely enjoys working with people * Someone who speaks Spanish * Sharp attention to detail — accuracy matters here * Experience in customer service, sales support, or a front office role * NetSuite or similar CRM/ERP experience is a plus, not a requirement * Comfortable juggling multiple customers and priorities without dropping the ball **Pay, schedule & benefits:** * $36,000–$48,000 per year (salary) + bonus opportunities * Paid semi-monthly * Full-time, Monday–Friday, 8am–5pm — Holidays & Weekend OFF! * Health insurance, 401(k) with company matching, paid time off If you want a role where you build real relationships with repeat customers instead of reading from a script, we'd love to meet you. Job Type: Full-time Pay: $36,000.00 - $48,000.00 per year Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off Work Location: In person