Call Center Agent

**Part-Time Call Center Agent** **Company:** Anserfone l **Location:** Memphis, TN (In-Office) l **Pay:** $16/hr Anserfone is seeking dependable and empathetic Call Center Agents to join our growing team! In this role, you will deliver courteous, polished, and top-tier service to callers across various industries, including healthcare practices, residential communities, and corporate clients. This is a 100% inbound position, so no sales, telemarketing, or cold calls. We provide comprehensive, fully paid training from day one to ensure you have all the tools to succeed. **Day-to-Day:** * Field incoming calls efficiently while maintaining a warm, positive, and supportive tone. * Accurately document caller details, relay urgent messages, and transfer calls appropriately. * Navigate our internal call software to address caller inquiry needs swiftly. * Maintain consistency in meeting key performance and quality metrics. **Qualifications:** * Excellent phone etiquette with a warm, professional manner. * Strong command of English, both spoken and written (including accurate spelling and grammar). * Basic computer literacy with the ability to type 35+ WPM. * High reliability, strong work ethic, and punctual attendance. * Flexibility to work one weekend day per week (Saturday or Sunday) and assigned holidays (we are a 24/7/365 operation). *Anserfone* *is an Equal Opportunity Employer. We evaluate all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.*