resident hotel manager

**Job Summary** As a Resident Hotel Manager, you’ll lead daily hotel operations and keep guest service, team coordination, and financial processes moving smoothly. You’ll oversee guest services, support staff performance, and help manage budgets and revenue while maintaining hotel guest service standards. Your impact: By coordinating responsive guest service and consistent operations, you help guests enjoy a welcoming stay and give hotel teams clear direction. **Responsibilities** * Oversee daily hotel operations, including guest relations, reservations, and service standards. * Supervise and manage hospitality teams; communicate priorities clearly and support effective teamwork. * Handle guest inquiries using multi-line phone systems and professional phone etiquette. * Monitor revenue, budgets, and financial operations; contribute to budgeting and financial management. * Use property management systems (PMS) and hospitality reservation systems; coordinate night audit processes. **Requirements** * Hotel experience and background in hospitality or hotel management; hospitality management experience is preferred. * Supervising experience, team management, or experience managing hospitality teams. * Knowledge of customer service, guest services, and hotel guest service standards. * Familiarity with revenue management, managing hospitality operations budgets, human resources, and financial management. * Strong leadership and managerial communication skills. Bilingual or multilingual ability is a plus. Pay: $23.65 - $28.48 per hour Expected hours: 23.65 per week Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Work Location: In person