Marketing & Donor Engagement Manager

**MARKETING & DONOR ENGAGEMENT MANAGER** *(Hybrid – Grand Rapids, MI)* Novi is seeking a creative, relational, and mission-driven Marketing & Donor Engagement Manager to help grow and connect our community of supporters. In this role, you will report directly to our USA operations director Jon Peerbolt to shape how our story is told through social media, email, and direct donor communication, while building meaningful relationships that fuel our work around the world. This is a hybrid position based in Grand Rapids, Michigan, with a mix of in-office collaboration, remote work, and occasional travel. ***THE IMPACT YOU’LL MAKE*** * Lead Novi’s storytelling across social media, email, and direct mail * Plan and execute campaigns from concept to delivery through a structured content calendar * Track campaign performance analytics and improve campaign performance across channels * Support donor engagement through communication, meetings, and events * Collaborate with leadership to translate organizational priorities into clear messaging ***WHAT YOU NEED TO SUCCEED*** * Bachelor’s degree or equivalent experience * 3+ years of marketing, content, or social media experience * Proven experience executing email and social media marketing campaigns * Strong content creation skills (writing, photo, video) with clear storytelling ability * Familiarity with design tools (Canva, Adobe Suite, or similar) * Strong organizational skills with the ability to manage multiple projects independently * Mature interpersonal skills and ability to represent Novi well in donor interactions * Adaptability and willingness to take ownership across a range of projects in a small team environment * Willingness to travel occasionally for donor meetings and field visits * Valid driver’s license ***WHAT WILL SET YOU APART*** * Experience with non-profit work, fundraising, or donor relations * Cross cultural sensitivity and awareness * An intuition for what moves people to care, connect, and give * Experience executing direct mail marketing campaigns ***COMPENSATION*** The starting salary for this position depends on experience, certifications, and qualifications. Novi is a relatively small charity and has a generous approach to starting salaries, raises and opportunities for development. ***BENEFITS FOR YOU*** * 4 weeks of paid vacation * Paid sick days * Flexible work hours and hybrid structure * Basic health insurance * Opportunities to travel to the field and experience the work firsthand Pay: $55,000.00 - $65,000.00 per year Benefits: * Flexible schedule * Health insurance * Paid time off Work Location: Hybrid remote in Grand Rapids, MI 49507