Client Relations Manager – Construction

Client Relations Manager – Construction **Company:** Dallas construction Bh **Location:** Dallas, TX (On\-site) **Job Type:** Full\-time **Salary:** $85,000 – $105,000 per year, plus performance\-based bonus **About Us** Dallas construction Bh is a well\-established general contracting and construction services firm headquartered in Dallas, TX. We specialize in commercial and residential construction projects across the DFW metroplex. Our reputation is built on delivering high\-quality work, meeting deadlines, and maintaining strong, long\-term relationships with our clients. We are currently seeking a dedicated Client Relations Manager to join our growing team. **Position Overview** As a Client Relations Manager, you will serve as the primary point of contact for our clients throughout the construction lifecycle. You will be responsible for maintaining client satisfaction, managing expectations, coordinating project communication, and resolving any issues that arise. This role requires a proactive professional who understands construction processes and can bridge the gap between clients, project managers, and field teams. **Key Responsibilities** * Serve as the main point of contact for clients from project initiation through completion * Manage client expectations regarding timelines, budgets, change orders, and project milestones * Coordinate with project managers, superintendents, and subcontractors to ensure client needs are met * Proactively communicate project updates, potential delays, and resolutions to clients * Handle escalated client concerns, warranty issues, and post\-completion follow\-ups professionally * Maintain accurate client records and project documentation in CRM systems * Conduct regular client check\-ins and satisfaction surveys * Identify opportunities to strengthen client relationships and support business development efforts **Qualifications** * 3\+ years of experience in customer service management, client relations, or project coordination, preferably in the construction industry * Strong understanding of construction processes, terminology, and project lifecycles * Excellent written and verbal communication skills * Proven ability to manage multiple projects and priorities in a fast\-paced environment * Proficiency with CRM software (e.g., HubSpot, Salesforce) and Microsoft Office Suite * Strong problem\-solving, conflict resolution, and interpersonal skills * Bachelor's degree in Business, Construction Management, or a related field preferred **Compensation \& Benefits** * Base salary range: **$85,000 – $105,000** annually, commensurate with experience * Performance\-based bonus opportunity * Health, dental, and vision insurance * 401(k) with company match * Paid time off and paid holidays * Professional development and training opportunities * Collaborative and supportive team environment **How to Apply** If you are a client\-focused professional with construction industry experience and a passion for building strong relationships, we would love to hear from you. Please submit your resume and a brief cover letter through Indeed. We look forward to reviewing your application. Dallas construction Bh is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Pay: $85,000\.00 \- $105,000\.00 per year Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Paid time off * Professional development assistance Work Location: In person