Sales Representative

Help launch and grow M&J Africa in Malawi by finding customers, understanding their needs and converting opportunities into paying clients. This role is for a determined, practical person who takes ownership of results. No formal academic qualification is required. Prospecting and opportunity development -Find potential customers through research, calls, visits, referrals, networking and appropriate digital channels. -Build a targeted prospect list and generate business actively rather than relying only on incoming enquiries. -Approach decision-makers, introduce M&J Africa and secure meaningful sales conversations. -Qualify customer needs, decision-makers, budget, timing and purchasing processes. -Identify suitable opportunities for the company's software, accounting and business services. Sales conversations and proposals -Ask clear questions, listen carefully and recommend solutions that match the customer's needs. -Explain the value and practical benefits of services accurately; arrange presentations and demonstrations with technical colleagues where needed. -Prepare quotations and proposals using approved pricing and terms. -Handle objections professionally and negotiate within authorised limits. Do not promise unapproved functionality, delivery dates, discounts or outcomes. Follow-up and closing -Follow up consistently, agree clear next steps and keep opportunities moving towards a decision. -Identify and address obstacles to buying; ask for the sale and secure the required acceptance, order or agreement. -Coordinate invoicing and follow up agreed customer payments with the accounts team. -Hand over confirmed sales clearly, recording customer requirements, scope and commitments. -Maintain relationships, ask for referrals and identify repeat business and appropriate cross-selling opportunities. CRM discipline, reporting and teamwork -Record leads, contacts, calls, visits, meeting notes, proposals and follow-up dates in the company's CRM. -Keep deal stages, values and expected close dates accurate. Every active opportunity must have a clear next action. -Provide honest pipeline updates, realistic forecasts and reports on activity, results and lost opportunities. -Share customer feedback and competitor insights, attend sales and product training, and apply coaching. -Support practical launch activities that help build the Malawi customer base. -No formal academic qualification is required. -Strong willingness to prospect, follow up, negotiate and close sales. -Confidence approaching new people and communicating with business decision-makers. -Persistence, resilience and the ability to handle rejection without losing focus. -Initiative, problem-solving, disciplined follow-through and ownership of results. -Ability to use a CRM and basic digital tools, or the willingness and ability to learn quickly. -Good organisation, time management and record-keeping; willingness to learn the company's products. -Honesty, professionalism and respect for customers and colleagues. Sales, customer service or business development experience is an advantage, not a requirement.